We have a highly qualified team compared to many in our industry. Our Property Managers are members of the Royal Institution of Chartered Surveyors (RICS), Institute of Residential Property Management (IRPM) and Association of Residential Letting Agents (ARLA).
It is better to have a block policy that covers every flat because if the responsibility was placed on individual flat owners to insure their own property and one flat was uninsured, this would create problems for the adjoining properties. It would also become confusing and cumbersome settling an insurance claim where there are a number of insurers involved.
In many cases, yes. All leaseholders have rights concerning the management of their property. If the Managing Agents are appointed by the freeholder the latter should take into account your views concerning the choice of agents. We can advise you in this regard if required. If the agent is appointed by the Management Company there is usually the opportunity for leaseholders to make their views known to Directors of the Management Company either informally or at the Annual General Meeting.
We feel it’s important that our landlords deal with the same person and not a different member of staff each time they get in touch. You would therefore be allocated your own property manager who knows your property, to be your single point of contact. If at any point you wanted to change your property manager, you can do that too.
Yes. If your tenant has a property-related emergency outside of office ours, they can call our 24/7 maintenance team, Maintracts. If the situation is then confirmed to be an emergency that needs to be dealt with, Maintracts will conduct the work there and then.
We work with a selection of local contractors, many of which we’ve worked with for over 10 years. Over that time, they have consistently proven themselves to be reliable and good value. And unlike some other property management companies, we don’t add a commission on top of the contactors’ fees. You only pay what the contractor charges.
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I myself would recommend them without any hesitations. and I hope my review will help those looking to change managing agents.
...all the residents really appreciate what JCF has done for us and I would have no hesitation in recommending them. Having dealt with othe management companies they are certainly the best in Putney.
Every time we have had an issue in the house, the response has been quick and effective. Whenever they had to get someone in the house (which happened rarely), they always informed us well in advance.
As a 4 year long tenant in a property managed by JCF I have nothing but good things to say. They are extremely professional and deal with the smallest of issues quickly and proficiently.
I have always had a fantastic experience dealing with JCF Property Management. Highly recommended.
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JCF have always provided an excellent service and have been very helpful when dealing with queries relating to block management, especially Georgina.
Ms H Rutledge 22 Oct 2019
It is vital that freehold owned blocks of flats have a very professional, knowledgeable, caring and highly competent property management company to oversee the day to day running and maintain good order and practice regarding the properties that they manage. If these important skills and qualities are lacking - properties can become poorly managed leading to buildings, grounds and communal areas being neglected and run down. Lack of care, therefore, is very frustrating and depressing for residents and, moreover, due to neglect and disrepair of properties can have a negative impact on a flat when one wishes to sell it. For over 3 years our blocks of flats in Putney have been very well managed by JCF Property Management. And, because of this, our blocks of flats are not neglected and run down. Our Property Manager at JCF Property Management is Georgina Young. She is very professional, knowledgeable and highly competent. Georgina seriously cares about the overall well being and good order of our blocks of flats, communal and garden areas. She is positively proactive regarding ensuring very good property maintenance as well as being promptly reactive to any queries relating to property matters. Georgina is a considerate, patient and good-humoured communicator and listener. She is an excellent disseminator of information in connection to maintenance undertakings. She is very meticulous when getting the best value and quality relating to any capital expenditure projects that needs to take place in order to improve the standard, safety, appearance and well being of our blocks of flats. In my opinion, therefore, JCF Property Management falls within the 'Excellent' category for property management for all the reasons mentioned above.
Ayla Torun Oct 2019
JCF is a very careful and interested all isuues, succesfull and kind agency for property management. Thank you for everything.
Brendan O'Donnell 14 Oct 2019
Simon Holder 9 Oct 2019
Eszter Varsegi in particular is one of the most helpful, amenable, courteous, efficient and engaging people I have ever encountered in this estate management business. Buying and selling properties is one of the most stressful events and after I told her I could not find a particular elusive certificate pertaining to my flat - which I desperately needed to sell it - she delved into past files to find it for me. She also updated the new management company where to find the files she had sent them! If only there were more helpful, efficient and charming people in that business there would be less stress and acrimony around. Also, I have to add that this was not the first time she helped me in a similar situation. I have never met her but feel I know her well as a result of her deep ability to get on with things and get results. Simon Holder.
Daniel Rojas Pineda Sept 2019
Diligent and professional. We only have positive comments. Every request/question was answered on time and diligently.
Qamaruddin Tejani Sept 2019
Awesome property managers!!! Always on top of things!!! Very happy with their service!!!
Louise Oscarius Sept 2019
We stayed for 18 months in a flat managed by Douglas at JCF properties. We always got a quick response whenever we had any questions and they always sent someone promptly if anything needed attention. We are very pleased with JCF property management!
Spencer Davey Aug 2019
JCF Property Management are exactly how you'd like your property manager to be. They are prompt in their responses, friendly, and responsive to requests. Would recommend them!