We are delighted to announce that JCF’s very own Elena Pletea was awarded ‘Highly Commended Property Manager’ at the 2021 News on the Block Property Management Awards. Elena was one of a select few across the whole of London who had been shortlisted.
Elena is a senior property manager at JCF and joined us in 2017. Since that time she has earned an enviable reputation for being able to expertly support property residents and go above and beyond the call of duty to ensure the very best level of service is maintained. During the last 12 months, residents have particularly noted her rapid response to unexpected problems such as a property fire and boiler issues, including over weekends and holidays. Her wealth of experience has also meant she is ideally placed to oversee complex and technical projects, including successfully applying for a building safety fund for cladding remedial works to one of the blocks she manages.
A director of one of the properties that Elena manages described her as “calm, self-assured, gently persuasive and above all, she has good judgement – she gets things done”.
A large block in Wandsworth that had recently come under the management of JCF was quickly found by Elena and the team to require re-cladding. Elena successfully applied for the government grant for the remedial work to be carried out and one of the directors at the block commented “she has been amazing and supportive and well and truly gone above and beyond her remit… we’re really grateful for all the work she has done for us”.
Regular 5 star reviews
Whilst everyone at JCF knows how capable, professional and caring Elena is in her work, we are happy for our customers to do the talking. Below is an example of one of the many 5 star reviews Elena has gained via TrustPilot:
Since this management took over, I must say, the difference is like night and day!
My property manager, Elena Pletea, has constantly provided timely updates and detailed information, she has been brilliant. It’s such a refreshing change from the previous company.
Their payment platform is also fantastic! Easy to use, transparent and gives you the option of ways to organize your payments, rather than a forced direct debit.
Well done JCF! You exceeded my expectations.
Our submission to News on the Block
Every year, News on the Block and their strict team of judges assess the very best property managers in London and award those who stand out above all others. Our video submission to News on the Block which led to Elena’s award, is below. Here you can see first-hand that Elena’s dedication and professionalism are matched only by the level of appreciation shown by the residents and directors of the properties she manages.
Well done Elena!