Update: How Coronavirus (COVID-19) May Affect the Management Services Provided by JCF
23rd March 2020
Update regarding: Office Reception Opening Hours
We have now restricted our office reception opening hours. Our reception will be open on Monday, Wednesday and Friday from 10.00-14.00 only.
(This applies to our reception opening hours only, our Property Managers can be reached during our full opening hours – see further below)
We encourage everyone to contact us by email primarily and not visit the office if at all possible.
Post and payments
All incoming post will be processed but there might be some delay. For example, cheque payments might be cashed weekly instead of daily.
Where possible please make payments online or set up a Standing Order. If you have not yet registered for our Client Portal, please consider doing so as this gives you access to your account details. You can find the manual in this link or contact us and we can send you the manual.
We strongly ask all our clients to opt for correspondence by email, and urge everyone who is in doubt whether we have your email address, to provide us with it without delay.
Contacting your Property Manager
Our Property Managers and supporting Admin staff are now mainly working from home. They will have full access to our system but there might be some limitation in the services they can provide.
There may also be a delay in sending out regular invoices, circular letters to all lessees at a building and making payments to contractors.
Our Property Managers are contactable on either their email or mobile during working hours (Monday to Friday 09.00-18.00)
Full contact details of our Property Managers:
| General email address | info@jcfpropertymanagement.com | 020 8788 9700 |
| ANNA LAMERS | Anna.lamers@jcfpropertymanagement.com | 078 4103 2035 |
| ASHLEY WILKINS | Ashley.wilkins@jcfpropertymanagement.com | 077 6716 5144 |
| DOUGLAS OLIZAR | Douglas.olizar@jcfpropertymanagement.com | 077 6716 5148 |
| ELENA PLETEA | Elena.pletea@jcfpropertymanagement.com | 078 4103 2034 |
| ESZTER VARSZEGI | Eszter.varszegi@jcfpropertymanagement.com | 077 6716 5150 |
| GEORGINA YOUNG | Georgina.young@jcfpropertymanagement.com | 077 1170 1931 |
| LUKE SYLVESTER | Luke.sylvester@jcfpropertymanagement.com | 077 6716 5145 |
| MARTA MOUTRAN | Marta.moutran@jcfpropertymanagement.com | 078 4103 2038 |
| NATALIE INGRAM | Natalie.ingram@jcfpropertymanagment.com | 077 6716 5143 |
| ROBIN HINDE | Robin.hinde@jcfpropertymanagement.com | 078 0229 0868 |
Please also read our communciations of 11 March and 17 March on how coronavirus (COVID-19) may affect the management services provided by JCF.
If you have any concerns regarding coronavirus and how it is likely to affect the property management services at your property, please do not hesitate to contact us.
Thank you for your support and understanding and we wish all our clients and suppliers the very best during these challenging times.
Please monitor our website for more information and for any updates relating to the management of your property.