Privacy & Terms

Privacy & Terms

Privacy Notice

In the documents below is outlined how JCF Property Management Ltd collects and processes personal data.

JCF Property Management Ltd – General Data Protection Regulations Policy

JCF Property Management Ltd – Privacy Notice

 


Cookies

What are ‘cookies’?

‘Cookies’ are small text files that are stored by the browser (e.g. Internet Explorer, Google Chrome, Safari) on your computer, tablet device or mobile phone. They allow websites to store such things as user preferences. You can think of cookies as providing a “memory” for the website, enabling it to recognise a user and respond appropriately.

How do we use cookies?

A visit to a page on this website may generate the following types of cookie:

  • Site operating cookies
  • Anonymous analytics cookies

Site operating cookies

This type of cookie is required for the proper functioning of the website. Examples include:

  • Session cookies assigned to each new visitor to allow proper communication bewteen your internet browser and our web servers.
  • Preference cookies, such as the one set when you agree to our use of cookies on this website.

Anonymous analytics cookies

Every time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie.

These cookies can tell us whether or not you have visited the site before.

Your browser will tell us if you have these cookies, and if you don’t, we generate new ones.

This allows us to track how many individual unique users we have, and how often they visit the site.

How do I turn cookies off?

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website.

All modern browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these setttings, the following links may be helpful, otherwise you should use the ‘Help’ option in your browser for more details.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari web and iOS


Refund Policy

Payments are made according to the covenants of your lease. As such, we do not offer any refund other than where a clear error has been made and we are made aware of this within 1 calendar month of the payment being made.


Complaints Handling Procedure

Please click on the below link to view our most recent complaints handling procedure:

JCF Property Management Ltd – Complaints Handling Procedure

Still have
questions?

Take your first step to better property management — Get in touch now.

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    General Enquiries

    Contact Details

    info@jcfpropertymanagement.com 020 8788 9700 322 Upper Richmond Road,
    London, SW15 6TL

    Opening Hours

    Monday – Thursday: 9:00am – 5:30pm
    Friday: 9:00am – 3:00pm
    Saturday – Sunday: Closed

    Emergency Contact

    For out of hours emergencies,
    please contact:

    020 7046 6224


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